Privacy Policy

We collect information you provide directly to us, including:

• Name, email address, and phone number when you submit a contact form
• Company name and job title when you request a consultation
• Communication preferences and enquiry details

We also collect information automatically when you visit our website:

• IP address, browser type, and operating system
• Pages visited, time spent, and referring URLs
• Device identifiers and cookie data

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Send you information about our services, case studies, and updates (with your consent)
• Improve our website and service offerings
• Comply with legal obligations
• Protect against fraud and unauthorised access

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and delivering services (e.g. email platforms, analytics tools)
• Professional advisers including lawyers and accountants where required
• Law enforcement or regulatory bodies where required by law

All third-party service providers are required to maintain the confidentiality and security of your information.

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We use:

• Essential cookies — required for the website to function correctly
• Analytics cookies — to understand how visitors use our site (e.g. Google Analytics)
• Preference cookies — to remember your settings (e.g. dark/light mode)

You can control cookie settings through your browser. Disabling certain cookies may affect website functionality.

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 3 years. Website analytics data is retained for up to 26 months.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data in transit
• Encrypted storage for sensitive data at rest
• Access controls limiting data access to authorised personnel only
• Regular security reviews and updates

Under applicable privacy laws (including the Australian Privacy Act 1988 and GDPR where applicable), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the relevant supervisory authority

To exercise any of these rights, please contact us at [email protected].

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: